Pre-Order Terms and Conditions

The health of our customers and staff is our foremost priority. Please Pre-Order prior to visiting.

—By placing an order with HighNorth By Wellness Connection on, you, the user, agree that this order is to be picked up at HighNorth By Wellness Connection located at 29 Western Ave., South Portland, Maine and not for home delivery.

—You will receive a text message notification when your order is ready for pick up. If you do not receive the text message, please call us directly at (207) 553-9089.

—If you will not be able to pick up your order on the day it is ready, please call us directly at (207) 553-9089 and let us know. Any orders not picked up by the end of the business day will be restocked to ensure products are available for others.

—In the event an item you have ordered is no longer in stock, we will call you to discuss other options.

—If you place an order that exceeds your 2.5-ounce per purchase limit you will be contacted by a HighNorth By Wellness Connection representative to discuss alterations to your order.

Special Pre-Order Pickup Hours for 60+ and others at high risk

Tuesdays and Saturdays: 9am – 10am

Pre-orders must be placed by 2pm the previous day.


  • Due to high call volume, ordering online may be quicker
  • If you need to call in an order, have your order ready in advance
  • Have cash ready at pickup, debit card or use CanPay
  • Make sure you have your government issued ID ready at pickup
  • Stock up on your supply
  • Direct Message us on social media with questions


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